Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (309) 673-4503 ext 8001 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

2.9 | 50 Reviews

28 cu.ft. Smart wi-fi Enabled Door-in-Door® Refrigerator

LG LFXS28566S

Available in 3 Color(s)

Features

  • 28 cu. ft. Capacity
  • PrintProof™ Finish
  • SmartThinQ® Technology
  • Door Cooling+

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

This item has purchase restrictions.

We currently only offer this product for purchase within 70 miles of our store. Questions? Contact us for more information.

 
Measure Twice, Order Once

Click below for tip to make sure your LG product will fit into your space.


J.D Power Award Winners*

"Highest in Customer Satisfaction with French Door Refrigerators."

*LG received the highest score with French door refrigerator in the J.D. Power 2017 and 2019 Kitchen Appliance Satisfaction Studies of customers' satisfaction with their home appliance. Visit jdpower.com/awards.


Appliances Made to Last

From ovens to dryers, get peace of mind built in. See how Consumer Reports rates LG in reliability.


The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.


Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.


Easy Access to Family Favorites

For those fly-by visits to the refrigerator, the Door-In-Door® feature allows you to get in and get out providing easy access to beverages and snacks. Only LG Door-In-Door® models include bonus door bins for added organization and storage.


Extend Food Freshness

Door-in-Door® with ColdSaver™ panel acts like a barrier to keep cold air where it matters most-inside your refrigerator. Not only does it help keep food fresher longer by reducing cold air loss, it features an updated magnetic closure that's sturdier and even simpler to open and close.


Peace of mind built-in

Now select LG appliances come with Proactive Customer Care, activated when you download the ThinQ® app and connect your smart appliance. Get recommended maintenance tips and usage reports to help keep your appliances running at their best. Plus receive alerts for potential problem before they arise.

Features

  • 28 cu. ft. Capacity
  • PrintProof™ Finish
  • SmartThinQ® Technology
  • Door Cooling+
  • Slim SpacePlus® Ice System
  • ThinQ® Technology with Proactive Customer Care
SUMMARY
Door Type French 3-Door
Refrigerator Type Door-in-Door®
ThinQ® Technology with Proactive Customer Care Yes
wi-fi Enabled Yes
Total Capacity 27.7
Ice & Water Dispenser Yes
ENERGY STAR® Qualified Yes
Standard Depth Yes
SmartDiagnosis™ Yes
FEATURES
ENERGY STAR® Qualified Yes
Energy Usage 724
REFRIGERATOR
Glide N' Serve™ Drawer Yes
Folding Shelf 1
No. of Shelves 4 Split(3 Fixed+1Folding)
Cantilevered Shelves Hybrid Cantilevered
Shelf Construction SpillProtector™ Tempered Glass
Crisper Bins 2 Humidity Crispers
Refrigerator Light Ceiling LED
REFRIGERATOR DOOR
Door-In-Door® with ColdSaver™ Panel Yes
No. of Bins 9 Total (Including Door-in-Door®)
Door Bin Construction 1 Piece (clear)
FREEZER
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Divider Yes
Freezer Light LED Lighting
Door Type Pull Drawer
Handle SmarPull™ Handle
DIMENSIONS/CLEARANCES/WEIGHT
Depth with Handles 36 1/4"
Depth without Handles 33 3/4"
Depth without Door 29 7/8"
Depth (Total with Door Open) 48 1/4"
Height to Top of Case 68 3/8"
Height to Top of Door Hinge 69 3/4"
Width 35 3/4"
Width (Door Open 90 with Handle) 44 1/4"
Width (Door Open 90 without Handle) 39 1/4"
Installation Clearance Top 1", Back 2"
Weight (Unit/Carton) 316 lbs. / 341 lbs.
Carton Dimensions (WxHxD) 38" x 73" x 39"
MATERIALS & FINISHES
Handle Matching Commercial Handles
Available Colors PrintProof™ Stainless Steel, Black Stainless Steel, Matte Black Stainless Steel
Hidden Hinges Yes
Surface Smooth
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
CAPACITY
Refrigerator 18.4
Freezer 9.3
Total 27.7
CONVENIENCE
Temperature Controls Electronic/Digital
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
SmartDiagnosis™ Yes
Auto Closing Door Hinge Yes
Child Lock Yes
Display Type Membrane / White LED
WATER & ICE SYSTEM
Ice System Slim SpacePlus®
Ice & Water Dispenser Yes
Dispenser Type Integrated
Daily Ice Production (lbs) 3.5
IcePlus™ Production (lbs) 3.8
Ice Storage Capacity (lbs) 2.5 + 4.0
Dispenser Light Yes
Water Filter LT1000P
COOLING
Linear Compressor Yes
Multi-Air Flow Yes
Temperature Sensors 6
Smart Cooling® System Yes
Fresh Air Filter Yes
Evaporator Yes
WARRANTY
UPC 048231794848
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
THINQ® SMART FEATURES
Wi-Fi Yes
SmartDiagnosis™ Yes
Voice Activation Yes
Works with Google Assistant and Amazon Alexa
ThinQ® Technology with Proactive Customer Care Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Interactive Tour

{"hideMenu":false,"ipiOnly":false,"tourViews":[{"viewImage":{"sources":[{"src":"/www.lg.com/us/images/refrigerators/md05868235/gallery/medium01.jpg.w1920.jpg","profile":"W1920","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md05868235/gallery/medium01.jpg.w960.jpg","profile":"W960","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md05868235/gallery/medium01.jpg.w480.jpg","profile":"W480","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md05868235/gallery/medium01.jpg.w240.jpg","profile":"W240","width":240,"height":159}],"src":{"src":"/www.lg.com/us/images/refrigerators/md05868235/gallery/medium01.jpg","width":400,"height":265},"runtimeSrc":{"src":"/www.lg.com/us/images/refrigerators/md05868235/gallery/medium01.jpg.web.jpg","width":400,"height":265},"assetWrapper":"tour","alt":"LG LFXS28566S Refrigerators","isAdaCompliant":false},"hotspots":[{"hotspotX":0.2,"hotspotY":0.35,"captionFromAttr":"The Look You Love Without the Fuss.","description":"Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG\u2019s PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"The Look You Love Without the Fuss.","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.2,"hotspotY":0.55,"captionFromAttr":"\n Peace of mind\n \n built-in\n ","description":"Now select LG appliances come with Proactive Customer Care, activated when you download the ThinQ® app and connect your smart appliance. Get recommended maintenance tips and usage reports to help keep your appliances running at their best. Plus receive alerts for potential problem before they arise.","media":{"sources":[{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"\n Peace of mind\n \n built-in\n ","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.8,"hotspotY":0.35,"captionFromAttr":"Store More.","description":"Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family\u2019s favorite foods and keeps them conveniently organized and within reach.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/store_more_lfxs28566s_d.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/store_more_lfxs28566s_d.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/store_more_lfxs28566s_d.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/store_more_lfxs28566s_d.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/store_more_lfxs28566s_d.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/store_more_lfxs28566s_d.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Store More.","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"},{"hotspotX":0.8,"hotspotY":0.55,"captionFromAttr":"Easy Access to Family Favorites","description":"For those fly-by visits to the refrigerator, the Door-In-Door® feature allows you to get in and get out providing easy access to beverages and snacks. Only LG Door-In-Door® models include bonus door bins for added organization and storage.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/desktop_lifestyle_door-in-door.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/desktop_lifestyle_door-in-door.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/desktop_lifestyle_door-in-door.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/desktop_lifestyle_door-in-door.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/desktop_lifestyle_door-in-door.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/desktop_lifestyle_door-in-door.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Easy Access to Family Favorites","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"}]}],"ipiCompatible":false}

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.9 out of 5

40% of reviewers recommend this product.

4 Stars

High end with wonderful features

Daedalus79 6/21/2022

We have had this model for just over 2 years. After an initial issue with the compressor which is why 4 instead of 5 stars were awarded this thing runs like a champ. We saw an immediate decrease in our energy usage with the awesome door feature which allows us access to the most frequently used items without opening the entire appliance. I love the versatility of the drawers in the refrigerator unit as well as the functional pieces of the freezer unit. I do wish the freezer had a bigger ice reserve section as we are frequently over flowing with ice and it would be nice to have a larger reserve for parties and such...but why complain?
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Repair was set up on a warranted part on May 19

Ron Corlew 6/7/2022

At this point after waiting nearly a month. Then two days before the appointment. I get a voice mail. That they dont have a technician available. For the scheduled appointment. Unacceptable no refrigerator for nearly a month with all are food being ruin. With four people in the house. Unbelievable
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Kevin was excellent

Jimmie San 6/4/2022

Kevin is a great asset to you service department. Excellent product.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

repair our LG refrigerator.

Dukedog 5/24/2022

l could not believe it burned up this early. l would not buy another unit like this one thanks for our extended warranty.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

I love my LG refrigerator

1Juicy 5/8/2022

I purchase my LG and I love it however the bottom freezer draws cracked already but otherwise everything else is fine.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Very nice fridge

Yar1906 5/3/2022

I bought this fridge 3 years ago I was very happy with it and its capacity and the all its specification for example the door opens in half the shelves can be. Changed to fit taller items. But then after 3 years and a half it broke and wS not able to fix it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Excellent frig

Car253 5/2/2022

Lots of room inside. Huge freezer. No problems. Love it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

A lot of room sleek classy looking

Emily923 3/21/2022

I absolutely love the small door makes it easy for my twins to get their drinks without having to open the large refrigerator door
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Good while it worked.

Dissapointed Dad 3/12/2022

The refrigerator was good while it worked. A little over three years after purchase the freezer section stopped working which was followed by the refrigerator section. After paying someone to diagnose they said it was a sealed system issue. After calling LG they scheduled service. Three weeks later the service person arrived with no parts. We now have to wait another two weeks for them to return. The net is: no refrigerator for at least five weeks. Thats quite a long time with no refrigerator. Thats not to mention the food we lost. Dont walk - run
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Nice and large unit but noisy.

JT398 3/2/2022

We purchased our LG refrigerator in January 2019. The compressor went bad in early February 2022. Fortunately we had purchased the extended warranty and the compressor is supposed to have a 10-year warranty. However you cannot depend upon that. The old compressor was very noisy at times. It would make a lot of popping noises. Those noises diminished somewhat over the three years. The new compressor is also loud but it does not make the popping noises. Unfortunately LGs repair service process is not very good. We had to wait 3 days after spending a whole day on the phone for a repair person to arrive. Otherwise we enjoy our LG refrigerator. Lots of room with many adjustments for the shelving. The ice maker is a little small.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Perfect size. Icemaker on the door saves space.

Mocking Byrd 2/21/2022

The compressor and condenser had to be replaced with an upgrade. The door shelved had to be replaced due to poor design which I had to pay for. Small water occasionally leek.between frig door and freezer drawer.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Died before 4 years old

Linigus 2/18/2022

Woke up to melting ice and warm sodas on February 2022 machine purchased April 2018. LG sending warranty tech in 5 days. Long time to be without a fridge. Hope they make it right. 1 star until resolved.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Compressor went out in under 3 years

PC01 2/9/2022

I was pretty happy until the compressor went out within three years of the purchase. LG was good to work with to get it fixed but they contract with another company to come out to fix it which took over three weeks. So I did not have a refrigerator for over three weeks.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Do I need a new refrigerator

Papachung 1/9/2022

Unit works great but my issue is the water filter housing. Seems like the housing is defective and replacement filter will not fit and unit is just out of warranty.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Good Refrigerator

LSGirl123456798 1/3/2022

We like this refrigerator because of the size and the french door. I also enjoy the option for the cube or crushed ice at the water dispenser.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Really love it but

Could have been happy 12/26/2021

Would give it 5 stars if hadnt just spent an hour trying to get customer service to setup appointment for ice maker problem that I DO UNDERSTAND is just out of warranty. Weve had this beautiful refrigerator for just over the manufacturers warranty and the ice maker stops dispensing. Still makes ice fine wont dispense or crush.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Very Functional Unit

RedFisher 12/24/2021

My wife and I were looking for a refrigerator that fit our lifestyle. With the ice/water dispenser built into the door it means the rest of our food doesnt have to be warmed up with opening and closing doors. The LARGE bottom drawer freezer has stored multiple fishing trips worth of fresh fish and other delectables without issues.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Great features but poor service

DonIsDown 12/16/2021

Had mine three years and it broke. Its been down three weeks and still no repairs. I have the Aserion protection plan. Nothing so far.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

LG

floridian dee 12/14/2021

Like the interior size and the freezer compartments. The draw back is the ice making component does not work to my standards. Ice cubes will not flow freely down the tube/spout -and the ice just stacks up-- I have to manually remove cubes of ice . That defeats the purpose.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Good service

Lali 11/19/2021

Under factory warranty and the compressor was covered
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Stopped working at 3 years old

Rickgarrett 11/17/2021

Not happy with product broke at three years old. Compressor bad
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Decent Product

Hobo Kelly 10/30/2021

We bought this product three years ago and it has served us well over that time.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

BAC424 10/22/2021

The LG technician was excellent. He knew what he had to do to fix my refrigerator problem.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Nice looking

Stefania 10/21/2021

It is a very nice looking refrigerator and makes great ice but within in two years already the compressor failed and all my food went to waste.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Convenient design

Dustin77 10/19/2021

The model is very convenient with the easy access beverage door. Wish the ice maker had more capacity and have had issues with the compressor. However LG service was amazing and fixed the problems in one day with two visits.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Great while it lasted

mj62 10/14/2021

I bought this refrigerator about 2 years ago and was happy with the purchase until it just stopped working. Came to find out that their compressors only last about 2 years. Not happy and likely would not buy an LG refrigerator again.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Grateful

Nileshkumar patel 10/13/2021

Grate product and service like to used lg product all time
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Big mistake

Frig99 9/26/2021

Total crap. Warranty service is difficult to deal with. Will never buy another LG refrigerator. Looks good at first but major issues with the compressor. Try for help with LG direct. Cut off three times. There is a major flaw with this refrigerator. Do not wast your money.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Very Disappointed

Ukidding 9/9/2021

My refrigerator isnt even 4 years old and I had a total cooling event shut down. Lost everything in my fridge and freezer. My family and I had to eat out every day for 20 days until LG scheduled a technician to come and replace 4 faulty parts. First time the technician came out he didnt have all the parts and had to wait 8 days for second appointment. Really???
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Just ok

Tonyh52 9/1/2021

Had it over 3 years. It was fine until then. Compressor failed.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Linear Compressor

mccannj 8/30/2021

We bought this unit brand new from Best Buy a little over three years ago. One thing that sold us on it was the 10 year warranty on the compressor. Low and behold only three years in the compressor went out. The warranty repair company arrived without the parts in stock even though he told me thats all he does anymore - replace LG compressors. Took a week to get the part. Then the repairman cancelled called in sick and delayed another week. I am not confident he will show this time either - well see. Regardless I will never buy another LG product.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Works great until it doesnt work

David1979 8/25/2021

Fridge worked great for 2 years. Now the compressor stopped working seems to be a common occurrence with this fridge and Ive been without s fridge for almost 6 weeks. And still dont know when it will be fixed. If this is a common occurrence you would think their repairmen would have the parts on hand. I waited 2 weeks for a repairman to come to my house. He was there for less then 5 minutes and ordered a new compressor. No diagnosis of the failure. The compressor has been on order for almost a month. Fustrated owner.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Reasonable Fridge

Horizon29 8/23/2021

Overall it is a great standard fridge with no bells and whistles. Ice maker works well and doesnt take up space. Size is reasonable and you can fit plenty in it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Works great for an outlet piece

MrNanite 8/20/2021

I bought this over a year ago in preparation of renovations on our house following a grease fire. Didnt care it had some dings on it so long as it worked. The only issue I have is fan rattling. But in all fairness the floor is a bit thin over a crawl space. So long as I keep it balanced we seem to be good.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Technology at best

Salie 8/3/2021

When I moved to my new house I bought this refrigerator at the same time. This is my first LG product experience I have just for a change of brand. I was not disappointed at all because the ref details met all my expectation. The three door concept is the latest model at that time. I have a chance to preview other brands but certain features of LG caught my attention. One in particular is the way LG compartmentalize inside. It appears that all the spaces are functional as a ref and the state of the art tech application is second to none. Viewed from the outside the quality is there already even without opening the door. With the warranty in place I will surely have a piece of mind years to come. Thank you LG for making others and me as happy customers. Your products will come a long way.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Vaide1970 7/21/2021

I bought this three Years ago and I was happy to the breakdown three months ago
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

I liked the features

R655 7/20/2021

We had the refrigerator for 2 years then it stopped cooling. It took us close to 5 weeks to get the issue resolved.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Refrigerator not cooling

SandyMA 7/12/2021

My refrigerator stopped working interesting middle of a heat wave and ice shortage lost hundreds of dollars worth of food. It took 2 weeks to get someone to fix itand in the meantime I had to spend more money eating out.The compressors on this model are bad and the repair person said it may need to be replaced a second or third time. I will never buy another LG refrigerator.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Compressor out already

TGeas 7/8/2021

I bought this March 2018 and 3 years later the compressor has already gone out June 2021. LG sets up appointment with AE factory to access. The guy come 2 weeks later says you need a new compressor orders parts and gives appointment for repairs 7/72021. 7/7/2021 repair person does not show up says no one was home and closes out my ticket. Mind you I stayed home from work to wait on him. Now I have to call LG again to set up another appointment for repairs and they cant put in another ticket until after 24 hours. Ive been without a refrigerator for almost a month now
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

OK Refrigerator

TreesRichard 7/7/2021

On May 7 2021 the water portion of the refrigerator stopped working correctly. It was supposedly fixed about 1-1/2 weeks later. In the latter part of June 2021 the water part of the refrigerator stopped working again Getting someone to fix the problem is very hard to do -- LG Customer Service is not easy to work with We bought the refrigerator on Aug. 20 2018 along with a 5-year Warranty all through Home Depot.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Quit working in just over 3 years

John 88 7/7/2021

This refrigerator quit working in a little over 3 years. I contacted LG and they said it should be covered under warranty but it will be 3 weeks for repair. Plus we lost most if the food inside. I dont plan on buying LG again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Bad compressor

StevenNM 7/7/2021

We love the look and overall function of this refrigerator. Unfortunately the compressor went bad after just one year. It has been over 2 weeks and LG has not sent out a technician. Apparently not many of their techs work with this type of refrigerant. Hoping LG will step up and refund me for a different brand refrigerator. Very disappointed
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Wonderful refrigerator bad ice maker though

Johnny B 68 7/4/2021

We have had the refrigerator for over a year now and the only negative thing that I can say is that the ice maker quit working 3 months ago. We called warranty service that we bought with the fridge and they replaced the ice maker. It never did work. The repairman said that it was a slightly different setup but should work. We called warranty service again and gave them the part number that was removed and the part number that was installed and was told that someone would be out by the end of the week. That was more than two weeks ago. The fridge is very nice with plenty of storage and is whisper quiet. It has plenty of bins and shelves to keep everything organized. I would give 5 stars if it didnt have ice issues.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Good features BUT the compressor failed

ron earl 6/29/2021

I like the overall design but it has some flaws. Pros - uniform temperature easy-to-clean good use of space large freezer compartment filters are easy to change. Cons - the compressor failed after 3 years of normal service but it was under warranty and was repaired at no cost ice-maker in the door actually this is both a pro and a con - ice-maker does not take up space but unless you use a lot of ice freezing/thawing causes the ice-maker to become blocked.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Looks great. Has trouble cooling.

GZKC 6/29/2021

Weve owned two LG refrigerators over the past 6 years. The first had 4 non-cooling events in 4 years and LG was no help. We ended up getting another LG refrigerator long story thinking that we just had a lemon. This next one made it two years and now were on the first non-cooling event and it took 2 weeks to get service. Love the look and features but no feature is more important than keeping food cool/frozen. Fingers crossed we get some life after this repair but once warranty is over we will never purchase another LG refrigerator.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Cooling Issue in less than a year

dli1775 6/23/2021

I bought this in July 2020 and it stopped cooling and not making any ice. My previous LG fridge lasted 8 years and I enjoyed the brank so I purchased this one. But this time is a little dissapointing.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Very bad product

Hanh 6/14/2021

I bought 2 years ago and have to change the compressor once . Now the cooler is not working. Just waste money
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Refrigerator

Anyone who asked 5/28/2021

I bought this unit 2 years ago and seams to be working well
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Fridge last 2 years

22AA 5/15/2021

Fridge last two years and they said they would fix and never did despite following up many times.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Condenser 5/11/2021

2 things: I dont know why the coils and such that need to be cleaned often are in the back when refrigerators are so often built into cabinets??not smart Also at 3 years the condenser should not have failed. LG likely knew they were using an inferior part. Maybe these complaints are true of other companies also but it was an LG that I bought.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value